Restoring the default settings or factory reset your Sony Xperia Z will delete all your existing files. It is recommended to backup your important files on your computer before attempting to reset your device.Software reset will return your device to its default settings. Like a brand new phone, no information or data saved on your device. This procedure will erase all your data save on your phone.
Follow the steps below :
1. If your phone is turned off, just press and hold the Volume Up and Volume Down buttons.
2. Then press and release the Power button (just keep on holding the volume buttons). There should a menu will appear on your phone.
3. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn't work, use the Power button to select).
4. An Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select.
5. Use the Volume Down key to choose Yes and press the Power button again to select.
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